FAQ

1. How To Get Quotation

After browse our website, if you are interested in some of our products(please note:many items no show in website), you can send inquiry here  ---our email:info@bestartoy.com

When you send inquiry, please kindly send your company and contact information. So, we can recommend appropriate products to you. We are also looking for serious and professional partners. So, we can provide more professional services.
 
2. Payment 
a. 100% T/T in advance (Telegraphic Transfer) for the following:

1.small order or samples order

2.air shipment
b. Deposit 50% or 30%, then T/T rest before shipment.
c. Irrevocable L/C at sight, for big order

3. Warranty
3 times inspection during produce line make sure lowest defective.

and eco-friendly material ensure products can pass test EN71,6P,ASTM and REACH.

4. How To Place Order
a. Select product
b. Send us an online enquiry or by email
c. We quote and prepare samples if necessary
d. You confirm the samples and send a Purchase order
e. We send you proforma invoice with shipping cost.
f. Confirmed the PI and Done the Payment,
g. After received the payment bank slip then we arrange production and shipping accordingly.
h. Delivery.

5. How To Protect Exclusive Rights Of Our Partners
Our goal is establishing long term relations with our customers, so we try our best to keep exclusive rights of long term our partners. Please kind refer our terms 

6.Shipment 
a. For sample order, we use courier like DHL, UPS, TNT, FEDEX...etc.
b. For volume order, sea cargo is the best choice. You can also assign the forwarder to make the transportation.

7. Do You Offer OEM or ODM
Yes. However, we have quantity requirements.